Shipping Policy:-

  •   We strive to get your jewellery delivered on time, however, if there are any unforeseen delays, we will keep you posted.
  •   Every product on  Shashwani is shipped free to all locations across India.
  •   We have teamed up with top shipping experts like FedEx, DHL-Blue Dart, DTDC & others who are our “partners in customer commitment.”
  •   We ship our products all across India, the United Kingdom, the United States, Australia & United Arab Emirates.
  •   All of our jewellery is custom-made by our goldsmiths and hallmarked and certified by the top jewellery certifying laboratories of the world namely GIA (Gemological Institute of America), IGI (International Gemological Institute), SGL (Solitaire Gemological Laboratories), EGL (European Gemological Laboratory) or HKD (HKD Diamond Laboratories – Canada); therefore, please allow up to 10 working days for the jewellery to be dispatched after receiving cleared payments. Please allow additional time if international delivery is subject to customs processing.
  • Products are shipped post receipt of the full amount against the order unless the order is placed on COD.
  • For your protection, all orders require a signature upon delivery, regardless of any signature waiver on file.
  •   For your protection, merchandise orders over Rs. 10,000 cannot be shipped to an address other than the billing address associated with your method of payment. If required to be shipped authorization from the customer is required.
  • Shashwani holds the export licence for jewellery for international shipping.
  •   Insurance for the jewellery that is in shipping is taken care of by Shashwani
  •   Once your order has been shipped, you will receive an email from Shashwani containing your FedEx, DHL-Bluedart, and/or DTDC tracking number and a link to the website’s order-tracking page. You can also check the status of your order once it has been shipped by visiting the website of our logistics partner and following the instructions using your tracking number. Your tracking number can be found in the email confirming the shipment of your order or on the Order Status page on Shashwani
  •   All shipments are traceable. Time to deliver: The time taken for delivery tends to vary according to the destination; although, we make our best efforts to ensure that the order is delivered on time. Shashwani provides a shipping facility for every order within India. Your delivery is fully insured. We would request all buyers to inspect the package in case there is any damage and to get it detected at the time of receipt of the parcel. Free delivery on orders above 2 Lacs within India. (your business name) will only ship to a street address, not a P.O. Box Address.

Delivery Time for Orders:-

From the day of order confirmation, the product is delivered within 15-20 working days in India provided such delivery is not delayed by any governmental authority or any other entity acting on behalf of the government or acting as per the directions of the government. In the unlikely event that we fail to deliver your order within the specified period, we shall cancel the order and notify you regarding the same. To ensure that the products reach you promptly and in perfect condition, we only partner with reputed courier agencies. We also ensure that the delivery is made to the recipient and thus require identity proof for verification:

PLEASE NOTE: The recipient needs to produce any of the following government-

issued photo identity proof for receiving the delivery:

  1. a) PAN card
  2. b) Driving Licence
  3. c) Passport
  4. d) Voter identification card
  5. e) Postal identification Card (Aadhar)

Transit Insurance: All goods will be fully insured by Shashwani until they reach you, so your purchase is 100% safe.

Reviews, Feedback, and Submissions:-

All reviews, comments, feedback, postcards, suggestions, ideas and other submissions disclosed, submitted, or offered in connection with your use of this website will be and remain the property of Shashwani. Such disclosure, submission, or offer of any Comments shall constitute an assignment to Shashwani of all worldwide rights, titles, and interests in all copyrights and other intellectual properties in the comments. Thus, Shashwani owns exclusively all such rights, titles, and interests and shall not be limited in any way in its use, commercial or otherwise of any comments. Shashwani will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Shashwani will be under no obligation.

  1. a) To maintain any comments in confidence.
  2. b) To pay you any compensation for any comments.
  3. c) To respond to any comments.

You agree and confirm that any comments submitted by you to the website will not violate this policy or any right of any third party, including copyright, trademark, privacy, or another personal or proprietary right (s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the website will be or contain libellous or otherwise unlawful, threatening, abusive, or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mail, or any form of spam. Shashwani does not regularly review posted Comments but does reserve the right (but not the obligation) to monitor and edit or remove any comments submitted to this website.

You grant Shashwani the right to use the name that you submit in connection with any comments. You agree not to use a false email address, otherwise mislead as to the origin of any comments you submit or impersonate any person or entity. You are and shall remain solely responsible for the content of any comments you make and you further agree to keep repaying Shashwani and its affiliates for all claims resulting from any comments submitted by you. Shashwani and its affiliates are not responsible nor assume any liability for any comments submitted by you or any third party.